Last Updated: January 1, 2026
This is the Privacy Policy page for Word Up, a gratitude journaling application developed by RHO Advisory, LLC. This page is distinct from the homepage and contains our complete privacy policy detailing how we collect, use, store, and protect your data.
Word Up ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and service (mobile applications coming soon).
By using Word Up, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this policy, you should not use our Service.
This Privacy Policy applies to all information collected through our Service, as well as any related services, sales, marketing, or events.
We collect information that you provide directly to us, including:
Important Privacy Note: All journal entries are private by default. They are only visible to you and are not accessible by other users, administrators, or the public unless you explicitly choose to share them. When you share an entry publicly through the Gratitude Stream feature, it becomes visible to all users of the Service.
When you use our Service, we automatically collect certain information, including:
If you sign in using Google Sign-In, we may receive information from Google, such as your name, email address, and profile picture, in accordance with Google's privacy policy.
We use the information we collect for the following purposes:
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
We may share your information when you explicitly consent to such sharing, such as when you choose to share content publicly.
We may share your information with trusted third-party service providers who assist us in operating our Service, conducting our business, or serving our users, such as cloud hosting and storage providers (e.g., Firebase, Google Cloud), analytics and monitoring services, and customer support platforms. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
We may share information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests.
We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using SSL/TLS, secure authentication and access controls, regular security assessments and updates, limited access to personal information on a need-to-know basis, and secure data storage with industry-standard protections.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
You have the following rights regarding your personal information:
To exercise any of these rights, please contact us at support@wordup.com. We will respond to your request within a reasonable timeframe.
We retain your information for as long as your account is active or as needed to provide you services. Specifically:
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
Types of cookies we use:
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Our Service is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@wordup.com.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, updating the "Last Updated" date, sending you an email notification (for material changes), or displaying a prominent notice in the Service (for significant changes).
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@wordup.com
We will respond to your inquiry as soon as possible, typically within 48 hours. For privacy-related requests, we may require verification of your identity before processing your request.